I am a datat guy getiing into VOIP. So please don't be Voice brutal. I am trying to understand why and what you could use a CTI port for.
Also, can you use the intercom feature for paging? And if so, does it have to barge?
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1 comment… read it below or add one
CTI = Computer Telephony Integration.
A CTI port is used to allow CCM (usually) to communicate to third-party software applications. For example a third party softphone application.
For intercom paging (I'm assuming overhead paging here) use the SA-Announce feature. It has lots of functionality including security to paging groups.
Hope this helps,
Stephen Dugan, CCSI